Who We Are

We're PNGFoundry, an independent design studio that creates digital mug and tumbler designs and offers them freely to the crafting community. This policy explains what information we collect, why we collect it, and how we use it. We believe transparency shouldn't require a law degree, so we've written this in plain language.

If you have questions, reach out directly at [email protected]

What Information We Collect Information You Give Us Voluntarily

We only collect personal information when you choose to share it. This happens when you:

• Make a financial gift — If you choose to contribute through our payment processor (Stripe or PayPal), they collect your payment information. We receive confirmation that a gift was made, along with your email address if you include one. We never store your full card details on our servers.
• Share your story or photo — If you submit a testimonial, photo of your finished project, or a message about how you used a design, we receive that content and your name or username as you provide it.
• Join the sustainer circle — If you sign up for recurring support through our sustainer program, we collect your email address and gift preferences to manage that relationship.
• Contact us directly — Any name, email, or message you send us voluntarily.

Information Collected Automatically

When you visit our website, some information is collected automatically through standard web technology:

• IP address (anonymized where possible)
• Browser type and device type
• Pages you visited and time spent on them
• How you found us (search engine, social media, direct link, etc.)
• Downloads initiated

We use this to understand how people are using the site so we can improve it.

Cookies

Yes, we use cookies. Here's what that actually means:

What's a cookie? A small text file stored on your device that helps websites remember things or track behavior across sessions.

We use cookies for the following purposes:

Analytics Cookies

We use analytics tools (such as Google Analytics) to understand how visitors use our site — which designs are popular, how people navigate the pages, and where visitors come from. This helps us make the site better. This data is aggregated and not used to identify you personally.

Advertising Cookies

We run occasional advertising campaigns to help new crafters discover the studio. To support this, we use advertising-related cookies (such as those from Google Ads, Meta/Facebook Pixel, or Pinterest Tag). These tools may track your visit and use that information to show you relevant ads on other platforms, or to help us measure whether our ad campaigns are working.

We understand not everyone is comfortable with advertising cookies. You can manage or opt out of cookie tracking by:

• Adjusting your browser settings to block or delete cookies
• Using the Google Analytics Opt-Out browser add-on
• Visiting Your Ad Choices (optout.aboutads.info) to opt out of interest-based advertising
• Using a browser extension like uBlock Origin or similar

If you're in the EU, UK, or California, see your additional rights below.

No Tracking for the Sake of Tracking

We do not sell your personal information to third parties. Full stop.

How We Use Your Information

Here's a simple breakdown of what we do with information we collect:

Information & Why We Use It:

Email from gift payments: To send a receipt or thank-you note if you included one

Photos and testimonials: To share your finished work as community content (with your permission)

Analytics data: To understand site usage and improve the experience

Advertising data: To measure campaign performance and reach new crafters

Sustainer contact info: To manage your recurring gift and communicate with you

We do not use your information to spam you, sell to you repeatedly, or share it with unrelated third parties.

Third-Party Services

We work with a small number of trusted third-party services to run this site. Each has their own privacy policy:

• Stripe — Payment processing: stripe.com/privacy
• PayPal — Payment processing: paypal.com/privacy
• Google Analytics — Site analytics: policies.google.com/privacy
• Pinterest — Social sharing and advertising: policy.pinterest.com/privacy-policy
• Mailerlite — Emails and newsletters: https://www.mailerlite.com/legal/privacy-policy

When you interact with these services through our site, their privacy practices apply to those interactions.

Your Rights

Depending on where you live, you may have specific rights

regarding your personal data:

If you're in the EU or UK (GDPR):

You have the right to access, correct, delete, or export your personal data.

You can also withdraw consent for certain uses (like analytics cookies).

Contact us at [email protected] to make a request.

If you're in California (CCPA):

You have the right to know what personal data we've collected, request deletion, and opt out of the "sale" of your data. We do not sell personal data, but we do share some data with advertising partners, which may qualify under CCPA. Contact us to exercise your rights.

Everyone else:

We're happy to help. If you want to know what data we have about you, want it removed, or have concerns — just email us.

Children's Privacy

Our site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we'll remove it promptly.

Changes to This Policy

If we make meaningful changes to this policy, we'll update the date at the top and note what changed. We won't bury updates in legalese — if something important changes, we'll say so clearly.

Contact Us

Questions about privacy? Just ask.

PNGFoundry

Email: [email protected]

Website: https://pngfoundry.com